Privacy Policy

Effective Date: February 27, 2026

1. Introduction

TaxGrievancePro ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

2. Information We Collect

Account Information

• Email address (for account creation and communication)
• Name (if provided)

Property Information

• Property addresses you submit for analysis
• Publicly available property data (assessed values, sales records)

Payment Information

• Payment details are processed securely by Stripe. We do not store your credit card number on our servers.

Automatically Collected Data

• IP address
• Browser type and version
• Pages visited and usage patterns
• Device information

3. How We Use Your Information

• To provide and deliver our eligibility analysis and reports
• To process payments
• To send transactional emails (e.g., report ready notifications)
• To improve our Service and user experience
• To enforce our Terms of Service and prevent fraud

4. Third-Party Services

We use the following third-party services to operate:

• Supabase — Authentication and database hosting
• Stripe — Payment processing
• Google Maps Platform — Address autocomplete and geocoding
• ATTOM / RentCast — Property and comparable sales data
• Vercel — Website hosting
• Resend — Transactional email delivery

Each third-party service has its own privacy policy governing data handling. We encourage you to review their policies.

5. Data Retention

We retain your account data and generated reports for as long as your account is active. Property analysis data is stored to enable report generation and future reference. You may request deletion of your account and associated data at any time.

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS), secure authentication, and row-level security in our database. However, no method of transmission or storage is 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Request a copy of your data in a portable format

To exercise these rights, contact us at support@taxgrievancepro.com.

8. Cookies

We use cookies and similar technologies for authentication, preferences, and analytics. See our Cookie Policy for details.

9. Children's Privacy

Our Service is not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact

Questions about this Privacy Policy? Contact us at support@taxgrievancepro.com.